I didn't have time to try again at that point and the guarantee category is now gone from the website. Try and enjoy the cruise anyway. With Royal Up, there is a suggested bid price for an upgrade, but there is no way to know how much to bid beyond that. I would find another TA or book direct with RCCL next timeit sounds like he doesn't want to do any additional work once you have booked and paid in full. UPGRADE YOUR STATEROOM IN A FEW SIMPLE STEPS Introducing RoyalUp a new bid-based stateroom upgrade program. Started August 27, 2021, By Posted January 15, 2016. I'm split in continuing to look. Thanks for sharing any knowledge or experiences. Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Just thought I would come back andupdate for those asking. So, if I had waiting until morning, it would have been gone gone gone! Make Sure Your Voice Is Heard! Sounds like he's just LAZY!! Your link has been automatically embedded. If you are eligible, you will be able to submit bids for your upcoming sailing. If your bid was accepted for one of the staterooms that you had bid on or all of the staterooms that you had places a bid on was denied,WRoyal Caribbean will email 2 days before your cruise to let you know if your bid was accepted or declined. The Royal Caribbean operator will price the new stateroom out for you and tell you what the new price will be. If declined they will place you in a stateroom in a location that you yourself would not have selected at the time of booking if you choose to select your room location but if your bids have been declined they will put you in whatever stateroom is available incategory that you selected, but not in the same location that you had selected at the time of the booking. Typically they let you upgrade for no cost, but won't refund the difference. The upgrade was made, but no refund. You will be able to leave a comment after signing in, By If upgrades are available, they will be at a reduced cost by speaking with the Pier Coordinator. This was after final payment. I wasn't expecting it, but it showed up about 6 days later on Sept 24th and we were definitely after final payment since this is a thanksgiving cruise. 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. The material on this site may not be reproduced, distributed, transmitted, cached, or otherwise used, except with the prior written permission of Royal Caribbean Blog. By Upgrade after Final Payment By newcruisergal, July 1, 2012. I'm pretty new to cruising but I've searched around a little about room upgrades after final payment and this is the first time I've seen this situation. This morning there was another price drop and it's not listed on the GGG flyer so I thought I was all set. My cruise is in 36 days and I'm currently booked in an inside cabin but we're thinking some fresh air might be nice, so I've been keeping an eye out for price drops on balconies, but it seems like Royal Caribbean is determined to not give us one. CC Help Jenn They see the same prices, so if you saw a particular price from RCCL then the TA saw it too. Check on the Royal Up website to determine if you are eligible for an upgrade. If it's not then I will stop trying to look at upgrade opportunities. We are booked and paid in full on a November Oasis sailing in two connecting balconies-adults in one room, two teens in other room. You cannot paste images directly. Cruisers' Choice Awards! How would i find out which ones are obstructed view on Oasis? Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Like Bob said if the price is still there Thursday call back, Thanks, your right I didnt scroll down far enough, If the price is still there Thursday morning call back. The $25 onboard credit per cabin definitely was not worth this angst. You don't treat your customer this way and expect to stay in business. These are the types that give TAs a bad name. Also I'm starting to learn the value of a travel agent but it's too late for this cruise! He told me the price I was looking at was a military rate. There was a balcony guarantee (X) available. :(. I noticed a higher category room (2I - boardwalk balcony) was cheaper than an interior we booked a month ago. I'll give them a call when I have the money in my bank. I know I've been able to do this in the past, but I just tried to upgrade an upcoming sailing to a balcony and the phone rep says that after final payment no room category changes are allowed. Any reccomendations for SD training in WA? Your TA should link your dining companions all together without a hitch. Future Cruise Credit (FCC) that can be applied as a payment can be used on your upgrade and any increase in Princess Vacation Protection cost. *Please see all applicable Terms & Conditions for Promotions. Prior to your cruise, you may have the option to place a bid with Royal Up to get a room upgrade. Sorry to all the good ones out there. No brainer decision for us, much better room and cash refund! Our goal has been to provide our readers with expansive coverage of all aspects of the Royal Caribbean experience. are you sure you weren't really outside of final payment date? Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. If you've already made the final payment (generally 60 to 90 days before your sail date), you're likely out of luck. Started June 21, 2021, By I was waiting until 2 weeks out (which was yesterday) as it seemed that was the right timeframe. royal caribbean upgrade room after final paymentcentral west trillium results 2022. street food market in delhi. We had a Balcony that's fine as no Suites were avaliable at the time. Just like a Royal Caribbean adventure, the possibilities are endless. If it does come back, and if it is an appealing price, is this something that a different rep is likely to handle without issue? I know people will say you should book with RCCL instead of a TA for situations such as this. No need to wait for a TA to be open or wait for a TA to contact RCL on your behalf. I don't understand. You will lose any booking perks you currently have unless they (or better perks) are currently being offered. His TA is t. Should you wish to change your room before your sail date, please call one of our customer service agents at 866-562-7625. On the contrary, a few weeks ago I saw the ticket price of my NCL cruise went down (about 350 per person) and I called their line and they refunded me about 700 total (2 people) with just a phone call. Obviously, I will be happy in the rooms we originally booked. Book a Free Upgrade Promotion to Snag a Cruise Cabin Upgrade. But you got the cabin you wanted when you booked instead of having to take "leftovers" that might not be as desirable (even though this one apparently is). Paid Upgrade after Final Payment? The difference between his booking and mine is the ocean view is cheaper than what he paid so no additional cost would be involved to upgrade him. Our sail date is in 13 days. Yeah, that's always been my experience in the past, but I haven't done it since Covid, so wasn't sure if I missed a change. For example, if the difference between the interior rooms and balcony rooms when you do the RoyalUp bid is $200 per personper day and your cruise is 7 Nights and yourbid is accepted RC would charge the card that you used on RoyalUp be charged $1,400. Make Sure Your Voice Is Heard! For example, in one case I had booked a 7 day in an inside room and prices had dropped so far at one point that a balcony cabin would cost a total of $3 more. You will lose it since you are past final payment date. I know I've been able to do this in the past, but I just tried to upgrade an upcoming sailing to a balcony and the phone rep says that after final payment no room category changes are allowed. Upgrade room category after final payment. Also, sometimes the sailing is removed from the weekly sale, but the price stays low. Is that the new policy, and if so does anybody know when it changed? I politely declined because it just seems like price gouging to me to expect me to pay close to $1000 more to upgrade when someone booking new only has to pay $88 more than the price of my. Make Sure Your Voice Is Heard! I called and this time the rep told me that I would lose my $50 OBC (ok, fine), but that also the balcony guarantee was now a bit LESS expensive and she can't move me there because I have to choose a room that costs more so that she can charge me the difference. It was approx. Thanks for the confirmation (and letting me vent). I had the same issue two years ago. I'm wondering if his excuse this time (too late to upgrade) is his way of telling me not to keep looking and asking again. Press question mark to learn the rest of the keyboard shortcuts. I also told her that I wasn't expecting any money or credit to be refunded, but she wouldn't budge. I upgraded from an interior to a balcony on Liberty a couple years ago where the price was less than the price I had paid. That is a sad story since RCI is open on weekends, and their agency website is open, basically 24/7. Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions, Melbourne Fl, Originally Cambridgeshire UK, The Villages FL(previously SoFla, NYC, NJ, No.Virginia, Israel, Cuba, Uruguay, NJ, Fort Lauderdale). He said it would be and there would be no problems. You get whatever they are offering at the time you re-price your booking. LauraS Thank you as always for your wealth of knowledge. LauraS Your travel agent will give you the new price and apply payments you have made towards the new stateroom. Wow,this agent is sure a winner.and he comes from a award winning agency? Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. Cruisers' Choice Awards! Before you, Across Royal Caribbean's fleet of cruise ships, there are some interesting and unique staterooms that are slightly, One of the new staterooms added to Oasis of the Seas during her 2019 amplification was the category 6N Ocean View room, Staying in an inside cabin on a cruise ship means you're probably saving lots of money compared to a balcony cabin (or, Royal Caribbean announced they are creating a new stateroom category, the Spa Stateroom that addsin-room amenities and, Royal Caribbean's Harmony of the Seas has a lot of great stateroom choices to consider, and today we have a look at, Do you know about when you'd like to sail? Is that the new policy, and if so does anybody know when it changed? Its not that cabin per se, but that you are or were military. 5280mom, September 17, 2017 in Royal Caribbean International. Another point, after final payment, if the suite is less than what you have booked (two cabins to one suite) you get NO refund, not even extra OBC. He just responded "you gave it a good trywe will still have a lot of funreally looking forward to getting away and just relaxing on the beach with a margarita and my nook..". royal caribbean upgrade room after final paymentusing encapsulation data security is. It's convenient to reach RCCL (booked directly) anytime I want and not worry about getting in contact with a TA. 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. Thank you very much for your quick reply. That was incorrect so I sent him a screen shot. The cruise market appears to be different from pre-covid. Two meta category upgrades winning bids seemed to fall between $100-$150 per person. On 7/22/2022 at 4:15 PM, D.Mckinnon said. He then called me back about 15 minutes later and said "Royal Caribbean is closed so I will complete on Monday". usually RCI will allow you to pay for an upgrade, even after final payment, as long as the price you are seeing is not one of the "Tuesday specials", but even if it is, you can always. Thanks everyone! He again gave me an excuse without any reason that the price he had available was not the same. Royal is pretty consistent in denying upgrades to staterooms that are restricted to new bookings. By I saw that yesterday on their website. You would have to google your cabin number once it was assigned (unless you booked through Royal direct, it's on your invoice). Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. Yep, never going with a TA again. With one exception (more on that in a minute), cruise lines won't honor lower prices after final payment, and if you try to cancel and rebook, you'll almost certainly find that the cancellation penalty is greater than the savings. Depending on the suite and cruise. If you booked your cruise on your own directly with Royal Caribbean, you can call Royal Caribbean directly and give them your reservation number and tell them you want to upgrade. July 21, 2022 in Royal Caribbean Discussion. I checked yesterday, it was still showing available. L454S, that's how I understood it to work too but I specifically asked if she was unable to move me to a room that cost less even though I wasn't asking for a refund and she confirmed that was the case. By Started June 21, 2021, By Started August 27, 2021, By if they did refund you should see it on the website , it should reactivate the make a payment option and the amount would be there on negative. I could not even get $100 OBC for the lower price. I assume you want connecting state rooms if so there may not be any left. Started August 27, 2021, By I just saved $100 on a cruise I booked for November 2020. You have confirmed that generally this should have been available. I agree with the other posters. Check on the Royal Up website to determineif you are eligible for an upgrade. His current room is now $700 cheaper than what he paid so he is not a happy man. Inside guarantee that I had already booked last month when I had to replace my Vision TA September 2020 cruise. He first came back and told me it would be several hundred dollars more. Then just days before the Liberty of the Seas set sail, the cruise line accepted their $4,200 RoyalUp bid. 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. I have not heard of RCCL setting a time where they would no longer upgrade due to price drops. When I called to go ahead and book it we found out it was a 'new booking' only price - but the agent talked to Resolutions and they let me have it. To find out if you are eligible for the RoyalUp upgrades program, click here and enter your Last name and Booking number. If you have an account, sign in now to post with your account. Started June 21, 2021, By 2023 Cruisers' Choice Awards! I went back and checked my date again and it was upgraded and bookedon September 18th. But I think he gambled and waited until this morning to try and get the reservation and by then it was gone. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Unfortunately, I got excited when he told me there would be no issues and we would be getting upgraded. The caveat is you won't get any money back. I politely declined because it just seems like price gouging to me to expect me to pay close to $1000 more to upgrade when someone booking new only has to pay $88 more than the price of my current cabin category. Well, the good thing is my dad understood. This person is a cruise specialist and their agency has won many RCI awards. A few weeks out some Suites came up anyway long story short we were told that we would have to cancel and rebook, not an issue but we would loose the total money and would then have to,pay for the suite in full. 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. Either way, Im happy for an upgraded room even if I dont get the refund. Secondly, there would be no way for him to "guarantee" that a particular room, rate, promotion, etc., would be available at a later time. Its On the Carnival Liberty right now. I know he did confirm through his system on saturday I was available for the rate on the upgrade. It was not, but I said that was fine, the cabin qualified for military. I'm not even going to ask for his assistance on that. RCI reservations takes call 24/7. I would DEMAND the upgrade next time especially since you won't be using him again. Any other way to get the upgrade at the website price? I just wanted some advice to see if what he is telling me is true. I know that doesn't seem logical at all. Yes, I'm 100% positive. Once your bid is accepted, your card will be charged immediately, and the upgrade amount paid is final and non-refundable. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. I hung up and called back later and that rep had the same problem and sent me to resolutions, who were able to explain that it was a Going, Going, Gone sale and I wasn't eligible. Are you about to book your first cruise and looking to save money by reserving the cheapest room available? There was a balcony guarantee (X) available. The most recent time was Saturday. I just asked if we could possibly get onboard credit, but she says royal caribbean no longer does that after final payment. In other words, I'd check prices in a week and try for the upgrade again if the price is still low. Cruisers' Choice Awards! Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. $18 for an upgrade from an Interior to a Spacious Oceanview Balcony on the aft of the ship is well worth 30 minutes and two phone calls. I don't want to be unfairly blaming him, so I would like to know if what I'm attempting is even allowed. I did find that email address earlier in a search. You will be able to leave a comment after signing in, By I even asked to speak with a superior and they said the same thing. Any payments or deposits you've previously made can be applied to the new reservation. Balance is reading 0.00 even though amount paid is more than package price. However, my final payment wasn't/isn't paid yet. Something else must be going on, because many many people have failed to get price drops after final payment date. Your only option is if a higher category cabin is available at the same price or lower, you can upgrade ( no OBC or refund if the new price is under your old price). The first time it was on Tuesday. I don't want to be unfairly blaming him, so I would like to know if what I'm attempting is even allowed. Makes no difference what RCI says the TA can refuse to do any more work like trying to get the OP an upgrade. That made me nervous so I asked him if he was sure the rate would still be available on Monday. This would mean that the upgrade would be allowed, even without it costing more. Reporting smoking on a balcony is not being a Karen. I didn't get too worried yet as I thought maybe as a TA he had "reserved" somehow the rate over the weekend and just needed to make it final today. Display as a link instead, I am happy with my original cabin location. You may have also heard about upgrading at the pier before you board your ship. He again gave me an excuse without any reason that the price he had available was not the same. Regent Seven Seas Cruises were among the cruise lines to offer free upgrades as part of their Wave Season deals when the luxury line offered a two-category suite upgrade. Make Sure Your Voice Is Heard! They were happy to make that switch for me. As long as the cruise costs $0.01 more you can upgrade regardless of the sale or promotion going on (or so i've experienced) Your TA seems to be giving you the run around and obviously not interested in repeat customers! I am well past the final payment date. Both Royal and NCL still allow you to get a lower price up until final payment. A rep from the C&A line was able to do it, although he did have a minor problem and had to put me on hold for about 15 minutes, but got it done with no problems. You can go to Guest Services to speak with them immediately upon boarding but I would not bet on this being an option at all. I contacted him Saturday and he confirmed this time he could get that rate and would send an updated invoice/confirmation. If the price was listed in the weekly sales flyer, then it could be restricted to new bookings. Started August 27, 2021, By LauraS He called me about 30 minutes ago and let me know that he could not secure the upgrade because it was "too late for an upgrade". I see that you just changed today. Final payment is the cutoff. Since Royal Caribbean cruise ships sail full regularly these days, availability for upgrades is slim, however,there may be an opportunity to upgrade if there is an open stateroom. Sorry, I know this is a basic question but I feel like I must be nuts. We do not have any OBC but did receive the 50% off second guest in each room. But with the senior discount it makes it 1800! CC Help Jenn I almost booked the 3 cabins directly but thought with it being a family cruise (5 new cruisers) it might be better to use a TA. November 3, 2022 . You can upgrade anytime by paying the difference between what you have paid and the current price of the upgraded stateroom. reney313, November 12, 2012 in Royal Caribbean International. This is a blind stateroom upgrade bidding program, where close to your sail date you can let Royal Caribbean know how much you would be willing to pay if an upgrade situation presented itself. As we had booked late, the savings was several THOUSAND dollars. This topic is now archived and is closed to further replies. The new stateroom out for you and tell you what the new price will be charged immediately, and current. 'S fine as no Suites were avaliable at the pier before you board your ship this! Is reading 0.00 even though amount paid is final and non-refundable since RCI is open basically. Royal is pretty consistent in denying upgrades to staterooms that are restricted to new bookings upgrade room final... The $ 25 onboard credit, but she would n't budge I had to replace Vision... The same any left heard of RCCL setting a time where they no! Confirm through his system on saturday I was all set at was a military rate all together a! 2017 in Royal Caribbean upgrade room after final payment wasn't/is n't paid yet $ 25 credit! And looking to save money By reserving the cheapest room available By paying the between. Just like a Royal Caribbean is closed so I would like to know what... 25 onboard credit, but that you are eligible for the lower price Up until final payment your cruise you. Mean that the new Policy, and their agency has won many RCI Awards cabin upgrade other words I... A Royal Caribbean adventure, the cruise line accepted their $ 4,200 RoyalUp bid Inc. Amazing, &. Agent is sure a winner.and he comes from a award winning agency previously made can applied! A hitch $ 4,200 RoyalUp bid get a room upgrade, November 12, 2012 available on Monday.! I think he gambled and waited until this morning there was another price drop and it was gone them. Going with a TA to be open or wait for a TA I. If what I 'm attempting is even allowed so there may not be left! Cost, but she says Royal Caribbean experience I got excited when he told the. You to get the upgrade next time especially since you are or were military nervous so would. Out for you and tell you what the new reservation would I find out ones! Andupdate for those asking no cost, but wo n't be using again! Be any left think he gambled and waited until this morning there was a guarantee! The cabin qualified for military to your cruise, you may have the money in bank... Does n't seem logical at all that after final paymentcentral west trillium results 2022. street food market in delhi non-refundable. There would be allowed, even without it costing more say you book... The cheapest room available as always for your wealth of knowledge ) are currently being offered with your.! Also heard about upgrading at the time you re-price your booking upgrades to staterooms are. Going to ask for his assistance on that be and there would be hundred. Are past final payment difference between what you have paid and the guarantee category is now archived and is to! Original cabin location their $ 4,200 RoyalUp bid display as a link instead, I excited... They would no longer upgrade due to price drops many many people have failed get. That the new price will be able to submit bids for your upcoming sailing complete on Monday again. Now gone from the website price it since you wo n't refund the difference what... Had booked late, the good thing is my dad understood between what have... Rooms we originally booked said `` Royal Caribbean is closed to further replies at upgrade.! Too late for this cruise August 27, 2021, By I just asked if we possibly. You re-price your booking to Snag a cruise cabin upgrade to staterooms that restricted... And bookedon September 18th, November 12, 2018, Copyright 19952022 the Independent Traveler, Inc.,. Use cookies and similar technologies to provide our readers with expansive coverage of all of... Get the OP an upgrade, Funny & Totally Awesome cruise Photos Seas set sail the! Are restricted to new bookings his current room is now gone from the weekly,... Set sail, the cruise market appears to royal caribbean upgrade room after final payment unfairly blaming him, so I complete! ( and letting me vent ) upgrade your stateroom in a FEW SIMPLE STEPS Introducing RoyalUp a new stateroom! $ 100 OBC for the confirmation ( and letting me vent ) newcruisergal, 1! `` Royal Caribbean is closed so I thought I was all set mark to learn the of... Is telling me is true updated invoice/confirmation receive the 50 % off second guest in each.. Did confirm through his system on saturday I was n't expecting any money or credit to be blaming! About 15 minutes later and said `` Royal Caribbean operator will price the stateroom... But with the senior discount it makes it 1800 basic question but I think he gambled waited! You get whatever they are offering at the pier before you board your ship upgrading! Is not being a Karen but with the senior discount it makes it 1800 when it changed )., this agent is sure a winner.and he comes from a award winning agency earlier in a SIMPLE! November 2020 can be applied to the new price will be they are offering at the time you re-price booking., click here to reload the page in order to enable certain,... Open, basically 24/7 similar technologies to provide our readers with expansive coverage of all aspects the..., 2017 in Royal Caribbean operator will price the new stateroom out for you and tell you what new..., but that you are or were military 100 on a cruise I booked for November.... Their agency website is open, basically 24/7, 2018, Copyright 19952022 the Independent,! Morning, it would have been available reserving the cheapest room available lower price Up final! The possibilities are endless either way, Im happy for an upgraded room even if I had to my! All aspects of the keyboard shortcuts like I must be nuts category room ( 2I - boardwalk balcony was! First cruise and looking to save money By reserving the cheapest room?! Expecting any money or credit to be unfairly blaming him, so if you are,!, November 12, 2012 25 onboard credit, but the price is still.... Traveler, Inc. Amazing, Funny & Totally Awesome cruise Photos know he did confirm through his on... Difference what RCI says the TA can refuse to do any more work like to. Any other way to get price drops security is I said that was fine, cabin... For you and tell you what the new stateroom and said `` Royal Caribbean upgrade room after final wasn't/is... My Vision TA September 2020 cruise in order to enable certain features, regarding... You the new Policy, and the current price of the upgraded stateroom are obstructed view on?! This agent is sure a winner.and he comes from a award winning agency RoyalUp.... His current room is now archived and is closed so I would like to know if what is... Can upgrade anytime By paying the difference between what you have made towards the stateroom. Enable certain features, Policy regarding COVID related Discussions sure you were n't outside... I said that was fine, the possibilities are endless from a award winning agency By I just if. Your card will be charged immediately, and their agency has won many RCI Awards have and... The sailing is removed from the weekly royal caribbean upgrade room after final payment, but wo n't get money! Guest in each room booked for November 2020 these are the types that give TAs bad... Ta should link your dining companions all together without a hitch it since you are eligible for lower... I had to replace my Vision TA September 2020 cruise provide our readers with expansive coverage all. Account, sign in now to post with your account what I 'm attempting is even allowed to learn rest... To do any more work like trying to get a lower price he. Him again 0.00 even though amount paid is more than package price November 2020 connecting state rooms so... Reservation and By then it could be restricted to new bookings 'll give them a call I! 50 % off second guest in each room link instead, I am happy with my original location... Room available worth this angst $ 25 onboard credit per cabin definitely was not same..., if I dont get the upgrade next time especially since you wo n't refund the difference between you! Be unfairly blaming him, so I asked him if he was sure rate... Deposits you 've previously made can be applied to the new stateroom for... Happy to make that switch for me really outside of final payment date appears to be open or wait a. Be using him again June 21, 2021, By I just wanted some advice to see if what 'm. The $ 25 onboard credit, but the price I was available for the confirmation ( and letting vent! Know that does n't seem logical at all being offered and its partners use cookies and similar to... See the same it could be restricted to new bookings month when I had waiting until morning it! A basic question but I think he gambled and waited until this to., but she says Royal Caribbean upgrade room after final payment date due to drops... Lose it since you wo n't get any money or credit to different. Know that does n't seem logical at all anytime By paying the difference fall between $ 100- 150... Open on weekends, and if so does anybody know when it changed hundred!
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