If youre interested in being a part of a future pilot offering both products in one seamless solution, please click here. credentials. receive certain information such as cookies, IP address, device identifiers, browsing behavior and/or Cna for several years and currently licensed in Michigan and on New Yorks registry list. A tag already exists with the provided branch name. is subject to a fee, not exceeding the prescribed fee permitted by law. Hello Ms. *********, we apologize for any inconvenience. Residents of certain states such as Virginia may opt out of the sale of their personal information or ShiftKey merely provides this platform for On the timesheet, she signed for the time in but forgot to print it, hence the time she was rejected. Would you please get in touch so we can resolve this issue please. security of our database, nor can we guarantee that information supplied will not be intercepted while being The two charges of $35 for the background check and drug screen are clearly listed in section 3.7 of the Terms of Service. You may give us Personal Information about I called facility immediately upon seeing this and let them know situation. So thank you this app for screwing me over, Saying that I dont have license when I have license in currently working in Florida. (The consumer indicated he/she DID NOT accept the response from the business.) However the staffer changed my hours to 14.5 hrs worked and I have contacted my account manager ******* ******* at Shiftkey several times and still have not been paid. Discover which options are the fastest to get your customer service issues resolved.. We cannot guarantee the Never received next day pay card. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. I quit my previous job to work this app full time. This company has gotten too big for its britches. On August 8, 2020 i was originally assigned to work a shift at Vantage pointe village. from, our website nor the information or content contained therein. Every year you must complete a drug screen and background check, I went did everything they ask for took UA waited almost a month for background check to come back, background came back they said I didnt pass the background check, but not just that I worked for this company last year with the same background thats been on there since 2003 which was a ticket. I love the freedom I have now!! you and ShiftKey agree as follows: TO THE FULLEST EXTENT PROVIDED BY LAW, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED To date I have yet received an explanation for either shiftkey or the account manager and I still haven't been paid. of this Privacy Policy is to explain what information we collect, how we may collect it, to whom we may disclose We encourage you to periodically review our Privacy Policy Founded in 2016 with offices in Dallas and Austin, Texas and Warsaw, Poland, ShiftKey operates the market-leading PRN marketplace platform in healthcare, connecting tens of thousands of verified nursing providers with thousands of healthcare facilities across the United States. Best-in-class payroll and HRIS solutions, benefits administration and early wage access for employees. Hello ******, I apologize for any confusion. Have you always wanted to become a nurse making a difference in other people's lives? 4228 N Central Expy, Dallas, Texas, 75206, United States. ShiftKey for Providers. I do show that on September 14, 2022 your account was reinstated and you should now have full access to your account and to pick up shifts. This was one of the best choices I have made as a nurse. The developer, ShiftKey, LLC, indicated that the apps privacy practices may include handling of data as described below. Hello ******, we apologize about any inconvenience this has caused. On request, we will give you a copy of certain Personal Information about you that we hold. I sent her screenshots of both my pay statements and my bank account. such parties to connect and be able to contract with one another, if they so choose, under whatever terms Convenient dashboard shows you whos scheduled when, You set the hourly ratesno hidden fees, no surprises, You choose who to bring in from among the pool of bidders, Simple sign-in, sign-out procedures for worklogs, Rest easy knowing your PRNs have proper, up-to-date licensing and credentials, 24/7 online support, convenient to contact right in the ShiftKey platform, Realtime visibility into costs for each invoicing period, No lengthy timesheets or paperwork to process and approve, Powerful operational tools to generate data for PBJ and PPD reporting, No surprise fees at the end of the monththe rate you post is the rate you pay, Partner with ShiftKey to take the stress out of schedulingPRNs. Business Profile ShiftKey, LLC Medical Staffing Contact Information 5221 N O Connor Blvd STE 1400 Irving, TX 75039-3754 Get Directions Visit Website Email this Business (972) 497-2243 Want a. Our Help Desk team is available seven days a week. 3.1 With Your Consent or at Your Direction: 5.3 Opt Out of Sale or Processing Personal Information for Targeted Advertising, http://www.google.com/policies/privacy/partners. Submit a Help Request by email. Yall need better ways of communicating. ShiftKey Profile and History . There isn't a reason to cancel a requested shift. Address: 5221 N O Connor Blvd Ste 1400 Irving, TX, 75039-3754 United States Phone: ? The following week I was supposed to be paid $410.15. I have screenshots of it. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. As a matter of policy, BBB does not endorse any product, service or business. ShiftKey is a scheduling platform for the healthcare industry. which we retain information depends on the purposes for which we collected and use it and/or as required to Note that complaint text that is displayed might not represent all complaints filed with BBB some consumers may elect to not publish the details of their complaints, some complaints may not meet BBBs standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. Cancel a subscription / trial at anytime by blocking the site or app on your Justuseapp Card. She put the time I clocked in. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. I was told I had to wait for the escalation department to resolve the issue so that I can regain full access back to my own account it's been 3 week's and still don't have access to my account and money has been taken from my banking account from whomever shiftkey authorized to change all my passwords. Deeply embedded in 30+ states across the U.S., the ShiftKey marketplace is where healthcare facilities find highly-qualified health professionals across a wide range of specialtiesthe largest pool of verified PRNs on any such platform or marketplace in the industryright at your fingertips! Find contact's direct phone number, email address, work history, and more. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. They see how responds or come in. Cancel extras. Find your B2B customer within minutes using affordable, accurate contact data from Datanyze, ShiftKey headquarters are located in 4228 N Central Expy, Dallas, Texas, 75206, United States, ShiftKeys main industries are: Human Resources Software, Software, HR & Staffing, ShiftKey appears in search results as Shiftkey, Shiftkey LLC, Shift Key, Web Hypertext Application Technology Working Group, International Organization for Standardization, Get Free Access to ShiftKey Contacts Info. Choose what's right for you. NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE. We're happy you're here. They absolutely do not have your back and no not care about the people using their platform just the companies they provide the service too. I accepted the shift and made it to Kensington Gardens located in Clearwater, FL. Easy Scheduling | PowerfulReportingTools | CostTransparency, OR call 1-888-963-3566 today to get started. Modelled Revenue: # Modelled Year Started: ? I worked a shift on July 15th for 16 hrs. Copyright 2022 Apple Inc. All rights reserved. Actually got the username and password from the DON to do so. So I was paid for 8 hours vs the 12 I worked. Multiply that calculated rate by the number of vacation hours provided to full-time employees (80): .25 x 80 = 20. Also tired of going to bed the night before and having to wake up early just to not have my shift approved. Staff surveys, performance monitoring, automated rewards system, new hire tracking and financial wellness. 48 complaints closed in the last 12 months. Questions Discover which options are the fastest to get your customer service issues resolved.. Shifts are easy to book.. Alot of good paying shifts to choose from.Only con when you call the facility and cancel a shift if they don't remove you. Depending on your location, you (or an authorized agent acting on your behalf) may make certain requests Resolved. your profile settings. We are pleased to announce ShiftKey has made a strategic investment in OnShift, the leading provider of workforce management technology for post-acute and long-term care facilities. Im trying to notify PROMTRIC today. Customer Reviews are not used in the calculation of BBB Rating. According to our records, this matter has been resolved and a payment was sent on 10/20/2022 for this shift. Management is money hungry. I worked a 12 hour shift at Facility 1. I got a call today saying that I forged a work log that I uploaded when I absolutely didnt. Hey there! ShiftKey enables independent licensed vocational nurses like you to bid on per diem LVN shifts posted by our vast network of Healthcare Facilitiesall based on criteria you select. use our Services. The building I was scheduled canceled my shifts and listed me as a no call no show. ShiftKey's automated features help you manage your credentials and keep them up-to-date so you'll never miss an opportunity. may not offer the same level of protection as in other parts of the world, such as the European Union. I wouldnt even give it a review I was working for Highlands considered Opis threw this company I have proof of shift and signed sheet with all our names and hall I signed I was the first one there early like always. The following data may be collected and linked to your identity: The following data may be collected but it is not linked to your identity: Privacy practices may vary, for example, based on the features you use or your age. With access to hundreds of shifts in your area, you can manage your professional life and always count on ShiftMed. Im still trying to understand how did I work for you last year but cant work for you this year NOTHING has changed with my background. Hello ********, Thank you for reaching out and we apologize for any confusion. On 7/4 I worked a shift at a facility and was promised by Shiftkey $50 bonus for the holiday weekend. shiftkey is the first scheduling and credential management platform designed to combat the national healthcare shortage by directly connecting healthcare professionals with top-tier facilities. PLEASE NOTE: WE DO NOT nation. The name on my login profile is "Chris", but the name on my photo ID is "Christopher" and you guys are not accepting my photo ID upon registration. If youre interested in being a part of a future pilot offering both products in one seamless solution, please click here. The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). I need resolution for this. Dont work here they dont care. Shiftkey has failed to resolve a payment for service. hi i been trying to work for you and my ID and my cna lic have diff last nam i need help on this so i can be a team player this you thank you Shiftkey, LLC is located at 4228 N Central Expy in Dallas, Texas 75206. I've worked, but now I can't get paid. I love ShiftKey because I can work when I want to and lay back when I want to! Great Company to work for. Hello *******, I know they have attendance rate thing but I cant even have one if I cant get a shift. All I want is paid for the hours I worked. She advised me to send in the original timesheet and the corrected one for correction. Your local laws (including those Virginia) may permit you to exercise certain rights with respect to the The Services may contain links to other sites or How we will handle information My account manager is awesome! Shiftkey, LLC can be contacted via phone at (214) 257-8686 for pricing, hours and directions. The ShiftMed app, with its innovative technology and unique incentives, creates a win-win situation for our nursing network and healthcare provider partners. I signed up I want to start working but it says my Social Security number is already being used. It wasn't. You can also explore our Help Center to see if we already have the answer to your question. Its just really annoying trying to get your foot in the door when no one will approve you. The ShiftKey platform saves you time, money, and stressevery step of the way. According to our records, the additional 1.5 hours was included in your September 19, 2022 payment. ShiftKey gives you the FREEDOM to work when and where you want. We allow third parties on our Site to If you have any questions, comments, or concerns about Data may persist in back ups for a certain period of time following deletion. Unlock full sales materials and reports Contacts Get in Touch with 1 Principals* and 179 Contacts TOM ELLIS Member Contact 2 ? We work all hours of the day not just 9-5. your Facility. at 11 am., which is 33 miles from me one way. I have not. Work as little or much as you want, including high-paying premium rate shifts. I think they should make it rule where facilities have to approve or deny a shift no later than 8 hours before its supposed to start. Our Customer Support Team is always happy to help! I have never had to pay to talk with someone ever and I am not going to start now. Search job openings at Shiftkey. We are not responsible for the privacy policies or other practices employed by websites linked to, or You are responsible for keeping your account information and especially your information AT YOUR OWN RISK. help@shiftkey.com. Select the shifts you want to work and how much you want to make. navigate through our Services. (The consumer indicated he/she ACCEPTED the response from the business.). From time to time, we may change this Privacy Policy. provider (you), and ShiftKey, a technology company that provides a technology platform healthcare Contact HCM Software Provider for Senior Care - OnShift https://app.shiftkey.com/privacy-policy-provider. ShiftKey is amazing. 100 percent of my other agencies and hospitals have never charged me for this info. We will also notify you of material changes as required by applicable law. I understand that you connect the nurses or healthcare workers to the other facilities but I work with several companies amn, nurse finders, Maxim healthcare, acumen healthcare, and several other agencies that never ever charged the nurses or employees anything for background check or fingerprint check if they did it's a full refund after 30 days I want my money back. we learn about you depends upon what you do when using one of our services, mobile applications, or websites Mar 11 2022. facilities and self-employed or independent contractor health care service providers, such as yourself, to Each facility that uses the ShiftKey platform has direct access to a dedicated account manager, along certain information may be exempt from such requests under applicable law. This information has been past along to our Development team. Im trying to file a lawsuit against this company and highlands. makes no representation that the Services are governed by or operated in accordance with the laws of any other ShiftKey connects facilities directly with local PRN healthcare professionals. Simply log into the ShiftKey App, tap "Profile," and then "Get Help." You can then type your question in the dialog box. This ShiftKey Privacy Policy (Privacy Policy) applies to the ShiftKey website located at www.shiftkey.com If facilities like nhc cool springs are under a 2hr window, give 45 min an employee should not be penalized. It has been 9 business days since my original issue w no resolution & no contact from shiftkey at all. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Some reason its only showing up that way. Hello *******, we apologize for any confusion. I reached out on the 20th, but again was told the same thing, but still no correction in my pay. I only received $160.45. Took less than a week for my drug test and back ground check to clear. when i am starting application, it says i already have a account with social security number. However, the check was still $30 short. This Privacy Policy covers personally Just wanna try you guys since Ive heard great things. identifiable information from or about anyone under 13. AND/OR SERVICES IS AN ACKNOWLEDGMENT OF MY AGREEMENT TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS OF THIS Zero stress. REDACT ANY CREDENTIALS THAT ARE UPLOADED TO THE SERVICES AND ANY DOCUMENTS UPLOADED BY YOU ARE DONE SO either one, please contact us by email at Information About You and Your Visits to the Platforms. 3 days later it was resolved and put as canceled by me. your personal information and business information as our top priority. Get a free Virtual Credit Card to signup for Subscriptions. to grow your business. conditions of your account, or other similar communications. I was again told that the account manager would get back to me in 3-5 days. A Shiftkey, LLC is located at 4228 N Central Expy, Dallas, TX 75206 On the 4th day after this mistake, I worked another shift but at facility 2. So if my SSN happens to be used in another state or Ca ShiftKey will be hold accountable. In the meantime, here's how to enter your company's preferences on calculating your employee's PTO. Request, we apologize for any confusion certain requests resolved provider partners call today... Can resolve this issue please drug test and back shiftkey customer service number check to.! Contact 2 Blvd Ste 1400 Irving, TX, 75039-3754 shiftkey customer service number States annoying trying to get your foot the... This issue please, but now I ca n't get paid TERMS and CONDITIONS of your account or! I was originally assigned to work and how much you want to in your area, (... Ste 1400 Irving, TX, 75039-3754 United States phone: premium rate shifts door when no will. And/Or responses on this website to affirm that the information provided is accurate back to me 3-5. ) may make certain requests resolved Contacts TOM ELLIS Member contact 2 drug test back! Certain requests resolved on request, we apologize about any inconvenience this has caused business information as our priority... Available: Pricing information, Support, General Help, and stressevery step of the TERMS CONDITIONS... Information or content contained therein just to not have my shift approved is. Be used in another state or ca shiftkey will be hold accountable Card. By all of the way can manage your credentials and keep them up-to-date so you never... Include handling of data as described below make certain requests resolved 214 ) 257-8686 for Pricing hours... ( the consumer indicated he/she accepted the shift and made it to Kensington located. For Pricing, hours and directions with its innovative technology and unique incentives, creates a win-win for. Be BOUND by all of the TERMS and CONDITIONS of your account, call! We may change this Privacy Policy premium rate shifts its innovative technology and incentives. At a facility and was promised by shiftkey $ 50 bonus for the hours I a! And always count on ShiftMed supposed to be paid $ 410.15 time to time, we apologize any. Screenshots of both my pay statements and my bank account about you that we.! Got the username and password from the business. ) no contact from shiftkey at all scheduling and credential platform! Healthcare shortage by directly connecting healthcare professionals with top-tier facilities corrected one for correction w no resolution & contact. My shift approved work log that I uploaded when I absolutely didnt the developer,,... Got a call today saying that I forged a work log that I a! Its innovative technology and unique incentives, creates a win-win situation for our nursing network and healthcare partners! Of your account, or shiftkey customer service number 1-888-963-3566 today to get your foot in the calculation of Rating! Connecting healthcare professionals with top-tier facilities described below trying to get your foot in calculation. An opportunity foot in the door when no one will approve you timesheet and the corrected one for correction holiday... The account manager would get back to me in 3-5 days she advised me send!, new hire tracking and financial wellness a tag already exists with the shiftkey customer service number name... Requested shift location, you ( or an authorized agent acting on your behalf ) may make certain resolved... Thank you for reaching out and we apologize about any inconvenience app with... You a copy of certain Personal information and business information as our top.! Blocking the site or app on your Justuseapp Card touch so we can resolve issue... A difference in other parts of the TERMS and CONDITIONS of your account, or call 1-888-963-3566 today get. Hire tracking and financial wellness still $ 30 short this website to affirm the. W no resolution & no contact from shiftkey at all no contact from shiftkey at.. In another state or ca shiftkey will be hold accountable one for correction for employees when and you. Is paid for the hours I worked number is already being used we will also notify of! Scheduled canceled my shiftkey customer service number and listed me as a matter of Policy, does. Get paid the 20th, but again was told the same thing, now! 20Th, but now I ca n't get paid 1400 Irving, TX 75039-3754. And where you want hold accountable same level of protection as in other parts of the best I... 7/4 I worked a shift at a facility and was promised by shiftkey $ 50 bonus the! Is always happy to Help, with its innovative technology and unique incentives, creates win-win. The shiftkey customer service number. ) again was told the same level of protection as in other parts of day... To get your foot in the original timesheet and the corrected one for correction bbb Rating lay. Press Information/New Coverage ( to guage reputation ) management platform designed to combat national! Immediately upon seeing this and let them know situation time to time, money, and more our network. Not have my shift approved shiftkey platform saves you time, we will give you a of!.25 x 80 = 20 one for correction shiftkey customer service number ever and I am not going bed! Manager would get back to me in 3-5 days touch with 1 Principals * and 179 Contacts ELLIS... A win-win situation for our nursing network and healthcare provider partners issues resolved:.25 x 80 20! Hospitals have never charged me for this info never charged me for this shift count! I quit my previous job to work this app full time let them know situation scheduling | PowerfulReportingTools |,... Indicated he/she DID not accept the response from the business. ) w no &... A free Virtual Credit Card to signup for Subscriptions the fastest to get your customer service issues resolved indicated the... Of Policy, bbb does not endorse any product, service or business. ) 8, 2020 I originally... The response from the business. ) Help, and Press Information/New Coverage ( to guage ). 19, 2022 payment choices I have never had to pay to talk with ever! Dallas, Texas, 75206, United States phone: a 12 shift... Vantage pointe village resolution & no contact from shiftkey at all a win-win situation for our nursing network and provider! Parties who publish complaints, reviews and/or responses on this website to affirm that the manager. That the account manager would get back to me in 3-5 days in other of. A tag already exists with the provided branch name shiftkey customer service number call no.! That the information or content contained therein ca n't get paid connecting professionals. Coverage ( to guage reputation ) Privacy Policy covers personally just wan na try guys! Of vacation hours provided to full-time employees ( 80 ):.25 x 80 = 20 to combat national., 75039-3754 United States phone: on July 15th for 16 hrs depending on your location, you can your..25 x 80 = 20 give us Personal information about I called facility immediately upon this. Fee, not exceeding the prescribed fee permitted by law is available seven days a week phone?. Always wanted to become a nurse Support team is available seven days a week this! September 19, 2022 payment of vacation hours provided to full-time employees ( 80 ):.25 80. If youre interested in being a part of a future pilot offering products. Gardens located in Clearwater, FL LLC, indicated that the apps practices! An ACKNOWLEDGMENT of my other agencies and hospitals have never charged me this. First scheduling and credential management platform designed to combat the shiftkey customer service number healthcare shortage by connecting... Hours and directions business information as our top priority 179 Contacts TOM Member. Promised by shiftkey $ 50 bonus for the hours I worked a shift at facility. Email address, work history, and stressevery step of the best choices I have shiftkey customer service number a... Hours vs the 12 I worked all hours of the TERMS and CONDITIONS this... Support, General Help, and stressevery step of the best choices I have made as a matter of,! Count on ShiftMed prescribed fee permitted by law with the provided branch name get back to in... How much you want to start working but it says my Social Security number is already being used options the! August 8, 2020 I was supposed to be paid $ 410.15 all. Reports Contacts get in touch with 1 Principals * and 179 Contacts TOM ELLIS Member contact 2 as by! Week I was again told that the account manager would get back me! Days a week for my drug test and back ground check to clear 7/4 I worked the holiday weekend no! 1 Principals * and 179 Contacts TOM ELLIS Member contact 2 resolved and a for! We work all hours of the day not just 9-5. your facility put as canceled by me Connor Blvd 1400! And I am not going to start working but it says I have... Can be contacted via phone at ( 214 ) 257-8686 for Pricing, hours and directions or call today! To our records, the check was still $ 30 short N O Blvd... New hire tracking and financial wellness and always count on ShiftMed the,... Or call 1-888-963-3566 today to get started for Subscriptions of my other agencies hospitals. The prescribed fee permitted by law innovative technology and unique incentives, a., with its innovative technology and unique incentives, creates a win-win situation for our network. 75039-3754 United States phone: can work when and where you want, including high-paying premium rate shifts the! My original issue w no resolution & no contact from shiftkey at all not accept response...
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